User Privacy Policy

This Privacy Policy explains how we collect, use and protect personal information when you use Win Legend. We value your privacy and set out what data we collect, why we need it, how we store and share it, and how you can manage your information. The policy applies to account holders in Canada and other regions where our services are available.

Types of data we collect

Personal data

When you register and verify an account we collect personal information such as your name, date of birth, email address, phone number, postal address and identity documents for verification. We also keep account credentials and KYC documentation where required to process withdrawals and comply with legal obligations.

Technical data

We collect device and connection information including IP address, browser type, operating system, device identifiers and location data inferred from your connection. This data helps with account security, fraud prevention and delivering a consistent site experience on desktop and mobile.

Transactional data

We record account activity and transaction details such as deposits, withdrawals, game play history, bets, wins and bonus activity. Payment method details are captured when you make deposits or withdrawals and are shared with payment processors to complete transactions.

Use of information

We use collected data to operate and maintain your account, process payments, verify identity, prevent fraud and comply with legal obligations. Data is also used to provide customer support, improve site functionality, personalise communications and send service-related notices. Where applicable, we may use anonymized or aggregated data for analytics and to understand usage patterns.

Data protection practices

We protect personal information through access controls, secure storage and technical safeguards appropriate to the sensitivity of the data. Access to personal data is restricted to authorised staff and service providers who need it to perform their duties. We review and update security measures on a regular basis.

Cookies and tracking technologies

We use cookies and similar tracking technologies to remember user preferences, support login sessions, measure site performance and deliver relevant content. Third-party analytics and advertising partners may also use cookies. You can manage cookie preferences through your browser settings or via controls provided on the site, but limiting cookies may affect some site features.

User rights

Residents have rights to access the personal information we hold, request correction of inaccurate data and ask for deletion where retention is not required by law. You may also object to certain processing or withdraw consent for marketing communications at any time.

Access, correction and deletion

You can review and update much of your account information in your account settings. For requests to access, correct or delete data that cannot be handled in settings, contact [email protected]. We may request identity verification before fulfilling requests and some requests may affect your ability to use our services if information is needed for legal or operational reasons.

Information sharing and third parties

We share personal information with service providers who perform functions on our behalf, such as payment processors, identity verification vendors, customer support providers and analytics services. We may disclose information when required by law or to protect safety and legal rights. We do not share more data than is necessary for the specific service and require partners to protect your information.

Privacy policy updates

We may update this Privacy Policy from time to time. When changes are significant we will provide notice via the site or your account. Continued use of the service after changes indicates your acceptance of the updated policy.